The Coalition of Progressive Gambians (CoPG) strongly condemns the continued failure of the Public Utilities Regulatory Authority (PURA) to effectively implement a unified, toll-free national emergency numbers system.
It is unacceptable that emergency numbers in The Gambia remain non–toll-free and largely restricted to QCell subscribers, excluding users of other GSM networks. This situation represents a clear regulatory lapse and a direct threat to public safety. Emergency services must be accessible to all citizens, irrespective of network provider.
For over a year, CoPG has engaged PURA and GSM operators to advocate for a functional, toll-free emergency system to support Police, Fire and Rescue, and Ambulance services. Despite these efforts, progress has been minimal. CoPG is particularly disturbed by QCell’s apparent unwillingness to cooperate in a project of national importance.
The absence of a single, toll-free emergency number compromises response times and endangers lives during medical emergencies, fires, and security incidents. These delays are indefensible.
CoPG therefore demands that PURA immediately publish a clear implementation timeline;
Compel full participation of all GSM operators;
Guarantee a toll-free, nationwide emergency numbers system without further delay.
The safety of Gambians must not be held hostage by institutional inertia or commercial interests. PURA must act decisively and without excuse.
Issued by:
Coalition of Progressive Gambians (CoPG)
Signed:
Celestine Kujabi
Secretary General
